For Infusion Teams

Increase infusion capacity by 4x, accelerate time to therapy

Plenful automates intake and prior authorization workflows from end-to-end, helping infusion teams reduce delays, improve coordination, and expand capacity without increasing headcount.

ROI & IMpact

BioMatrix Specialty Infusion Pharmacy

4x

capacity increase

75%

time savings

Challenges

Infusion operations are stuck in the 90s, creating serious capacity bottlenecks

Rising Demand, Outdated Systems

Infusion therapy demand is growing 7–11% year over year, but operational systems haven’t kept pace. Teams are forced to manage higher volumes with the same manual, disconnected workflows — leading to longer wait times, staff burnout, and revenue leakage.

Delayed Infusion Therapy Starts

Faxed referral packets require hours of manual review, sorting, and triage. These slow, paper-heavy processes delay therapy starts, strain staff capacity, and create friction across the entire patient onboarding workflow.

Lack of Real-Time Operational Visibility

Infusion leaders struggle to see where authorizations stand, how staff are performing, or where process gaps exist. Without data-driven insights, resource planning and performance optimization are guesswork.

Why Plenful

Automation That Moves Infusion Care Forward

Plenful’s AI-powered platform automates every step of the infusion intake process — reducing administrative burden, improving time-to-therapy, and giving leaders the insights they need to scale operations sustainably.

Unified Intake & Referral Processing

Plenful automates the referral process, extracts key data from any format and identifies missing data.

Intelligent Prior Authorization

Our LLMs reason and analyze across disparate patient documentation to pre-fill complex prior authorization requirements, eliminating redundant work and reducing manual work by up to 75%.

Operational Visibility & Optimization

Executive dashboards reveal where delays occur and where capacity can grow — helping infusion leaders optimize staffing and monitor finacial performance.

OUR CAPABILITIES

Plenful delivers a 4x capacity increase with end-to-end infusion workflow automation

Intelligent Document Processing

Automatically read and normalize messy data from faxed referral packets to automate intake and processing. Plenful parses the data so it can be repositioned and integrated back into the EHR or Infusion Management System.

Streamline Infusion Prior Authorizations

Plenful’s LLMs automatically pre-fill complex prior authorization forms, using deep reasoning across patient medical history, payor rules, and clinical documentation. Submission TATs improve as the platform learns and fine-tunes from your team’s expertise and adjustments.

Executive 360 Dashboards

Track performance with dashboards that surface key metrics like throughput, turnaround time, approval rates, and claim reconciliation. Gain full visibility into financial and operational performance to protect margin and drive continuous improvement.

Customer Stories

Trusted by 85+ Enterprise Healthcare Organizations

"Plenful’s solution has been critical for us. Since partnering with Plenful, our team's capacity has grown 4x, allowing us to focus on patient care instead of drowning in paperwork. Plenful isn’t just another tech vendor trying to 'disrupt' with shiny AI tech; they understand what we deal with every day and have built something that actually uplevels our operations."

Lee Curbow

Chief Technology Officer
BioMatrix Specialty Infusion Pharmacy