Advanced LLM turns every referral into work your team can act on
Plenful turns incoming referral into structured, usable data - automatically sorting documents, matching them to the right patient, and capturing what your team needs to move the case forward. Less time reading and retyping. More capacity for the work that gets patients to therapy.
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Infusion and specialty pharmacy teams shouldn't have to read every page before the work begins
Too Much Time Goes to Document Review
Referral packets can run hundreds of pages. Staff have to identify each document, find the information that matters, match it to the right patient, and key it into the right system. As referral volume grows, so does the manual work.
Referrals Come From Everywhere
Fax. Portals. EHR. Email. Phone. Every channel adds another place to monitor and another format to sort through. Duplicate, incomplete, and irrelevant documents make it even harder for teams to know what needs attention first.
Missing Information Gets Expensive Downstream
A missing lab or clinical note is easier to resolve when the referral first arrives than after an authorization is denied. When gaps aren't caught early, they turn into follow-up calls, rework, appeals, and longer waits for patients.
Don't just digitize the referral. Get it ready for what happens next.
Plenful's AI-powered Intelligent Document Processing takes on the work between receiving a referral and acting on it. It ingests information from every channel, separates and organizes documents, matches them to the right patient, and captures the data your downstream workflows need.
Process More Referrals Without Adding More Work
Plenful's AI-powered Intelligent Document Processing automatically splits, classifies, matches, and extracts incoming referral packets — even complex batch faxes with multiple patients and document types.
Put Referral Data Straight to Work
The information Plenful captures doesn't stop at intake. Structured data flows directly into benefit investigation, prior authorization, and your EHR or infusion management system — eliminating the handoffs and re-entry that slow the patient journey down.
Automation Your Team Can Trust
Every patient match, document classification, and extracted field includes a confidence score. Defined review points bring your team in when needed.
Trusted by 100+ leading infusion and health system organizations
"Plenful’s solution has been critical for us. Since partnering with Plenful, our team's capacity has grown 4x, allowing us to focus on patient care instead of drowning in paperwork. Plenful isn’t just another tech vendor trying to 'disrupt' with shiny AI tech; they understand what we deal with every day and have built something that actually uplevels our operations."
